The following information will assist you when visiting our clinic.

What do I need to bring to my appointment?

Please bring a list or samples of all your current medications and eye drops, any current prescription glasses, your referral and your current Medicare, pension and health insurance cards. It is also a good idea to bring some sunglasses with you as some patients will have their eyes dilated making your eyes light sensitive.

Do I need a referral?

In order to receive your full Medicare rebate please make sure you have a current referral from your Ophthalmologist, General Practitioner or Optometrist describing your problem and medical history. Please bring your referral with you on the day of your appointment. If you are unable to get a referral please advise our reception staff when making your appointment.

How long will the appointment take?

Every effort is made to minimise the time you spend at our office. However, urgent cases arise from time-to-time and may therefore delay your appointment. Please allow 2 hours for your visit. Depending on your condition you may be seen by one of our clinical assistants who will perform a number of tests before you are seen by the Doctor. Light refreshments are available in reception.

Should I wear my contact lenses on the day of my visit?

If you wear contact lenses (for keratoconus), please do not wear them on the day of the clinic visit if at all possible. Instead, please bring them along and be prepared to insert them if and when requested.

What will happen during the appointment? 

During your visit your eyes may be dilated. It is recommended that you do not drive for several hours after your eyes are dilated. Dilation will make your eyes light sensitive and some patients may feel that their vision has been blurred. Please remember to bring your sunglasses. It is also a good idea to ask a family member or friend to accompany you to your appointment so that you don’t have to drive. Our reception staff would also be happy to organise a taxi to take you home. Public transport is also accessible with a short 10 minute walk from our rooms.

Do you require my personal information?

We require your consent to collect your personal information. You will be asked to complete a patient registration form outlining the information required. Information about you is required for effective management of your medical problem and for administrative purposes such as communicating with your nominated health care providers, Medicare or your private health fund.

How will the appointment be charged?

The Queensland Eye Institute is a privately run clinic. You will receive an account from the Doctor at the end of your consultation. We ask that accounts are settled on the day if possible. Please note that you may also be charged for any clinical tests performed in conjunction with your consultation. Most of these tests are able to be claimed at Medicare. If you have any questions regarding billing and costs please contact our reception staff on (07) 3239 5000 to discuss this further.